Privacy Policy

Last updated: June 20, 2026

This Privacy Policy explains how Palo Alto Airport ("we," "us," or "this website") collects, uses, and protects information when you visit paloaltoairport.net. This is an independent informational website about Palo Alto Airport (PAO/KPAO) and is not operated by the City of Palo Alto or any government aviation authority.

Information We Collect

We collect limited information through standard website analytics, such as pages visited, browser type, and approximate location based on IP address. If you use the transfer booking widget on this site, the booking process is handled directly by our third-party transfer partner, and any personal information you submit there - such as your name, contact details, and pickup location - is collected and processed by that partner, not by us.

We do not currently operate user accounts, newsletters, or contact forms that collect personal information directly on this site.

How We Use Information

Any analytics data we collect is used solely to understand how visitors use the site - which pages are most useful, how people find us, and where the content could be improved. We do not sell visitor data, and we do not use it for targeted advertising.

Cookies

This site may use cookies for basic analytics purposes, helping us understand aggregate visitor behavior without identifying individuals. The transfer booking widget embedded on the Transfers page is hosted by a third party and may set its own cookies under its own privacy policy, which is separate from this one. You can control or disable cookies through your browser settings at any time.

Third-Party Services

The booking widget on our Transfers page is provided by GetTransfer, an independent transportation booking platform. When you interact with that widget, you are subject to GetTransfer's own privacy policy and terms of service, not ours. We recommend reviewing their policy directly on their website before submitting any personal information through the widget.

We link to a small number of external resources for reference, such as official airport and aviation authority information. We are not responsible for the privacy practices of those external sites.

Data Sharing

We do not sell, rent, or trade visitor information to third parties for marketing purposes. Aggregate, non-identifying analytics data may be shared with service providers who help us operate and improve the site.

Your Rights

Depending on where you are located, you may have rights under applicable privacy law, including the right to access, correct, or request deletion of personal data we hold about you, and the right to object to certain processing. Because this site collects very limited personal information directly, most requests of this kind will relate to data held by our third-party transfer partner rather than by us - we're happy to help point you in the right direction if you reach out.

Children's Privacy

This website is not directed at children, and we do not knowingly collect personal information from anyone under the age of 16.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. The "Last updated" date at the top of this page reflects the most recent revision.

Questions about this Privacy Policy can be sent to:

[email protected]